The Graide Network is a feedback company! Just as we believe personalized ongoing feedback will help students become better writers and learners, we also believe personalized, ongoing feedback will help Graiders hone their feedback and grading skills.
It should be no surprise, then, that our Graiders frequently receive feedback on their feedback. 😉 We call this coaching. The purpose of our coaching is not intended to be negative or critical, but should be seen as an opportunity to learn and grow as a Graider so that you are able to best support students and teachers.
As a Graider, your goal is to consistently provide students with highly effective feedback. When our team notices that you are doing something really well or that you have room to grow in your feedback, we will provide coaching in the form of an email or text message. Typically, this will come from a member of our Assignment Operations Team. We do our best to model strong feedback skills in our own feedback to you so that you understand exactly how to apply coaching to this assignment and for the long term.
✅ Quality Checks
We may conduct quality checks at a few points in the grading process, and every check comes with an opportunity for coaching.
- Mid-grading quality checks: We may check your work once you've completed grading for some students. We encourage you to get started early so you have an opportunity to have your work reviewed before you get too far in (more about making progress here). This can allow you to make small adjustments as you go and save you the trouble of a later revision request.
We prioritize these checks for newer Graiders and certain assignments, but you're always welcome to ask us if you'd like us to check in on your work, particularly if your assignment is unique in some way or a new type of grading for you.
- Final quality checks: All assignments are reviewed before being sent ahead to the teacher on the assignment's due date. If you don't hear from us, you can assume your work met expectations! If your work has room for growth, we'll either share a note for you to apply to your future assignments or send a revision request if work requires adjustments because it is not of a quality we can comfortably deliver to students.
😎 Receiving Coaching
When you receive a coaching message:
- Remember that we want to support you in making your work the best it will be! Approach coaching with a positive, growth-oriented mindset. Our guidance comes from research-based best practices in feedback as well as years in our own classrooms and input from hundreds of teachers and education leaders.
- Make sure you understand the extent of any constructive coaching. Do you need to revise work you've already done or just apply coaching moving forward? Is this a major issue or a quick tip that will elevate your already strong work? If we provided examples, is it just those examples that need adjusting, or do they represent a trend to look at more closely across all of your work?
- Ask for clarity if you're not sure you understand something! We're happy to explain in more detail or provide additional examples if you don't feel like you understand how to move forward.
- Let us know if you think we've misunderstood something about an assignment. We do not mean to contradict guidance you have received from the teacher. For example: we often coach not to focus too much on grammar and conventions in your feedback. Perhaps your partner teacher asked for a special focus on particular elements of grammar, and we didn't catch that when we skimmed the prompt during a quality check. Just tell us!
- Do your best to internalize the feedback and apply it to your next assignment as well!
Your response to coaching, as well as your ability to apply it in the future, factors in to your Learning Mindset score on the ELPD Rubric and ultimately affects your Overall Graider Score.