We understand that emergencies happen and, in these instances, you may need to be removed from an assignment. That's why each Graider receives 2 "hall passes" per academic semester (August-December and January-June) that they can redeem in case of an emergency by communicating with The Graide Network Team by text or email.
Graiders are expected to be clear, direct, and honest in their communication and must communicate all emergencies as soon as possible, and ideally at least 24 hours before the assignment deadline.
You will not be penalized for requesting to use one of your hall passes at least 24 hours before the assignment deadline. We'll remove you from the assignment and re-match it!
Requests made closer to the assignment deadline will be considered on a case-by-case basis - we may be able to re-match the assignment, or we may ask you to keep the assignment, but with a short extension. We know that feedback is most effective for students when it is timely and always strive to return work to teachers as quickly as possible.
Outside of cases where we've offered an extension upfront or as an alternative to a hall pass, assignment deadlines are strict. All assignments are due at 12pm (noon) central time. They are reviewed by our team and submitted to teachers before the end of the workday so that teachers can prepare to use your score and feedback reports in class, often the next school day.
Requests for removal from assignments beyond the allowed hall passes or failure to consistently meet assignment deadlines will result in lowered priority in matching and, in some cases, dismissal from The Graide Network.
Note: Make sure you always have a technical back-up plan in place! In 2019, laptop crashes and WiFi problems aren't an excuse for missing deadlines and, within the 24-hour window, won't generally be an accepted reason for a hall pass. In case of trouble with your computer or internet connection, be sure to have a backup plan in place (computer lab, library, favorite coffee shop, etc.