We're here to help! We want you to feel like you have what you need to be successful on assignments. We know that if you are well-prepared, the students and teachers you serve will benefit!
If you have questions about the details of an assignment as you're grading, you can always message the teacher through the messaging feature in our platform. For general questions about working as a Graider, help using the platform, or common grading scenarios, search this help guide for a solution first.
If you can't find the answer you're looking for here, get in touch! We love when Graiders seek clarification and feedback, and we will generally be fairly quick to respond during our support hours (7 days a week)! If you contact us outside of these hours, you may sometimes receive a response, but should not expect to hear from us until the following day.